Privacy Policy

Last Updated: [01.01.2026]

1. Introduction

NorthStar Group of Kansas LLC (“NorthStar,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you interact with our website, services, and communications, including SMS messaging.

2. Information We Collect

We may collect the following information:

Name, phone number, email address, and mailing address
Service, project, and appointment details
Communication records, including SMS messages, emails, and phone calls
Website or technical data when applicable

3. How We Use Information

We use your information to:

Provide and manage our services
Send service-related communications and updates
Respond to customer inquiries and support requests
Improve operations and service quality
Comply with legal and regulatory requirements

We do not sell your personal information.

4. SMS Messaging and Consent

If you opt in to receive SMS messages, NorthStar may send service-related and transactional messages such as appointment reminders and project updates.

Mobile opt-in data and consent to receive SMS messages will not be shared with or sold to third parties for marketing or promotional purposes.

Message frequency varies
Message and data rates may apply
You may opt out at any time by replying STOP

SMS consent is stored and maintained in compliance with applicable laws and carrier requirements.

5. Information Sharing

We do not share your personal information except:

With service providers necessary to operate our business (e.g., communications platforms such as Ooma)
When required by law or legal process
To protect the rights and safety of NorthStar Group of Kansas LLC

All service providers are required to protect your information.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, but we take commercially reasonable steps to reduce risk.

7. Data Retention

We retain personal information only as long as necessary to provide services, meet legal obligations, and maintain compliance records.

8. Your Rights and Choices

You may:

Request access to or correction of your personal information
Withdraw SMS consent by replying STOP
Contact us with privacy-related questions

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

10. Contact Us

NorthStar Group of Kansas LLC
Email: info@northstarroofing.com
Phone: 913-538-4598
Address: 7211 W. 110th St., Overland Park, KS 66210